10:45AM, Friday 08 July 2016
A pensioner who suffered a broken collarbone and bad bruising when she tripped on uneven paving in Windsor is calling on the council to protect elderly residents.
Gina Robertson, 85, says she is faced with trip hazards every day as she walks from her home in Bexley Street to the town centre.
On Monday, June 27, she tripped on uneven paving in an alleyway known as South Pass, off Alma Road. The fall left her helpless on the pavement and she suffered a broken collarbone, a badly bruised arm and a black eye.
She said: “This is the most excruciating pain I’ve ever experienced apart from childbirth. I called the council the day after my fall but was just told I’d be referred to its Street Care team.
“There seems to be so much money being spent on the town centre but we feel it’s all for the tourists’ benefit.”
In the past two years Gina has fallen on uneven pavements near her home twice, breaking her wrist each time.
Her daughter, 57-year-old Kym Robertson, said she feared her mother had died when she last fell on an exposed tree root in Alma Road two years ago.
“I have never seen such bad pavements before,” she said.
“The trees have pushed up the pavements and it is not just dangerous for elderly people.”
Gina, who has lived in Bexley Street for 20 years, wants the borough to replace uneven paving with smooth asphalt footpaths.
Cllr Phillip Bicknell (Con, Park), cabinet member for highways and transport, said: “A clear inspection process is in place for all streets in the Royal Borough, which is followed by our team of highway inspectors.
“An additional inspection of this particular area will be undertaken following this incident.”
He also apologised to Mrs Robertson and wished her a speedy recovery.
Contact email@example.com if you have suffered a similar incident.
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